Shipping policy
At Suntannd, we strive to provide a seamless shopping experience by ensuring timely and reliable delivery of your orders. Please review our shipping policy below for detailed information.
Order Processing Time
- All orders are processed within 2-3 of confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Charges
- Free Shipping: Enjoy complimentary shipping on all orders within India.
- Additional charges may apply for expedited shipping or international deliveries.
Delivery Timeframe
- Standard Shipping: Orders are delivered within 5-7 business days across India.
- International Shipping: Delivery times vary by location and will be shared during checkout.
Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email or SMS.
- Use the provided link to monitor the status and estimated delivery of your order.
Delivery Address
- Ensure that the shipping address provided at checkout is accurate.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Undeliverable Packages
- If a package is returned to us due to incorrect address, missed delivery attempts, or refusal to accept delivery, the customer may need to cover additional shipping costs.
International Shipping
- International shipping is available. Charges and delivery times will vary based on the destination and will be calculated at checkout.
- Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer.
Delays and Exceptions
- While we aim to meet delivery timelines, delays may occur due to unforeseen circumstances, such as weather, holidays, or logistics challenges. We appreciate your patience in such cases.
For any questions or assistance regarding shipping, feel free to contact us at:
Phone: 8000019331
Email: suntannd@gmail.com
Address: A-27, Janta colony, Adarsh nagar, Jaipur-302004
We’re here to ensure your shopping experience is smooth and enjoyable!